FAQ


reservations

What are the payment type available in the systemََ

 

  • cash payment upon arival
  • swift transfer
  • online payment using debit, credit cards
  • by our agents
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how do I know my reservation confirmed?

By receiving the receipt on your email

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who should I contact if I faced an issue after the reservation?

You can get in touch with our customer support which they are available 24/7 on the website either by email, call us on the phone, or chat with our support representatives.

 

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how can I cancel my reservation?

By logging in to your account then go to my booking page then you can cancel your booking and that may cost you a fine depend on the hotel policy.

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How do I create an account?

That could be done from the account page which is located in the top of the website

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can I edit my reservation that I have done already for example change the dates?

You can edit your reservation by contacting our customer support center.

 

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